Got a problem with the garage door rollers popping out of the track and was uncertain how to solve it.
Sent technician out to customer address that same morning with the required tools to fix the problem. The garage door was getting off track due to damage to the metal tracks, so we repaired the dents and ensured the tracks were straightened to allow the rollers to move through them without popping out. Lubricated garage door rollers and cleared the track from small debris that could also cause problems.
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* $29 service call - deducted from the service
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