Our customer called us about a damaged torsion spring on a garage door, they have been using it for a long time.
When our team arrived at Mr. Mercer’s house the first thing they did was to secure the garage door with a couple of ladders because when there is a broken spring the entire system is compromised. It can be very dangerous to be near a garage door because of the strain and tension when there is a damaged spring. Our team replaced a torsion spring with one that they with them, one that matched the owners, applied a little lubrication, and did all that was necessary to adjust the system so that the garage door could once again be totally functional.
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* $29 service call - deducted from the service
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