Mr. Robinson called us with great emergency to come and fix his garage door, there was a problem with the spring while the panels were in motion.
Mr. Robinson called us and explained that there was a problem with his garage door. When we got there we explained to him that garage door springs carry a lot of tension, especially in their coils and when they break that is the real danger. The problem was the spring and replacing springs is essential before they actually break. When they do, the door falls down, and even though it is heavy to lift there is no danger from it. It took our team a short time to replace the broken spring and to install a new one, they checked for any other possible threats and signs of damage. After the door was fixed the customer was satisfied.
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* $29 service call - deducted from the service
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